Shipping policy
Shipping Policy
Effective Date: January 1, 2026
Every item we ship is genuine New Old Stock (NOS), sealed, unused vintage inventory, often decades old and limited in quantity unless otherwise noted. We take extra care in how we pack and ship to protect that history in transit. Please review the details below before placing your order.
1. Processing Time
- Orders are processed and shipped within 2–3 business days of purchase confirmation, excluding weekends and holidays.
- Some items, particularly larger or fragile pieces, may require additional handling time for custom packaging, which will be noted in the listing when applicable.
- You will receive a shipping confirmation with tracking information once your order ships.
2. Shipping Rates & Carriers
- Shipping costs are calculated at checkout based on the item's size, weight, and destination, unless a listing specifies flat-rate or free shipping.
- We ship via USPS / UPS / FedEx / DHL, selecting the carrier best suited to the item's size and fragility.
3. Domestic Shipping
- We ship to all 50 U.S. states.
- Estimated delivery time is 5-10 business days from the ship date, depending on carrier and destination. This is an estimate, not a guarantee.
4. International Shipping
- International shipping is currently available to select countries.
- International buyers are responsible for any customs duties, import taxes, or fees assessed by their country. These are not included in the item price or shipping cost.
- Delivery times for international orders vary by destination and customs processing and are outside our control.
5. Packaging
- Because our inventory is vintage and often fragile or collectible, items are carefully packed using bubble wrap, rigid boxing, etc. to minimize movement and protect original packaging where present.
- Original vintage packaging is part of the item's value. We take care to preserve it, but cannot guarantee against wear that may occur in transit despite careful packing.
6. Risk of Loss & Damage in Transit
- Risk of loss and title transfer to the buyer once the item is delivered to the carrier.
- If your item arrives visibly damaged, please refer to our Return & Refund Policy for how to report transit damage. Claims must include photos of both the item and the shipping packaging and be submitted within the timeframe stated in that policy.
- Lost packages should first be reported to the carrier using the provided tracking number; contact us at alana@opasvintagegal.com if you need help filing a carrier claim.
7. Address Accuracy
- Please ensure your shipping address is correct and complete at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer.
- If a package is returned to us as undeliverable due to an address error, we will reach out to arrange reshipment; additional shipping costs may apply.
8. Local Pickup & Pop-Up Events
Items purchased at pop-up events are taken home by the buyer at time of sale unless other arrangements are made in advance. Local pickup, where offered, will be noted at checkout with pickup location and hours.
9. Questions
Have a question about your shipment? Reach out anytime at alana@opasvintagegal.com, and please include your order number.
Opa's Vintage Gal — Unopened. Unused. Unreal.